Visitor Services Host (Casual)

Public Programmes · Western Springs, Auckland
Department Public Programmes
Employment Type Casual
Minimum Experience Entry-level

MOTAT is a unique and remarkable place to work, from the environment to the team. The Visitor Services Host role will have you engage with visitors and enhance their understanding of Kiwi ingenuity, transport, technology, and the associated stories MOTAT shares.


This is a casual role and will see you working during our busy times including events and over the summer holidays, so you will be an essential part of the everyday running of New Zealand's largest Transport & Technology Museum. 


 Your responsibilities will include:


  • Providing a consistent high-quality experience for visitors.
  • Actively engaging with MOTAT visitors as soon as they arrive providing a friendly environment and setting expectations for an intellectually stimulating and emotionally engaging experience.
  • Actively focusing on visitor needs and being informative, knowledgeable, and courteous with our visitors.


To excel as a MOTAT Host, you will need:


  • A demonstrated high level of customer service skills.
  • Experience dealing with a diverse customer base across a variety of cultures, ranging in age from children through to adults.
  • An interest in or exposure to social history, science, technology, and the arts.
  • Experience delivering information to groups and public speaking.
  • Current driver’s license and ability to communicate fluently in other languages is desirable.


There are a few areas where we need casual Visitor Services Hosts such as exhibitions, event hosting and front of house - please let us know in your application where you would prefer to start. With the opportunity to learn and progress through our Visitor Services Host grade system and receive training, it’s a great chance to acquire new skills or enhance those you already have. See the position description.


Our best Visitor Services Hosts are proactive and able to approach and engage with our visitors as they experience the Museum. Along with joining a team of passionate and capable people, you will also get the benefit of additional KiwiSaver contributions and a MOTAT annual pass for you and your family.


Apply now to join our MOTAT Team!


Applications Close: 29 November 2020



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  • Location
    Western Springs, Auckland
  • Department
    Public Programmes
  • Employment Type
  • Minimum Experience